Registering is fast and free! Go to the home page and click on Register. Create a username and password or sign up through Facebook. You will receive an email from SNOBSWAP to confirm and activate your membership.
It’s easy with a few clicks of your mouse! Click on LIST ITEM on the home page and start listing:
|Types of Offers||Description|
|Swap Offers||Receive offers of item(s) in exchange for your swap item (e.g., Swap item(s) for item(s)).|
|Cash Offer||Members buy your item for a fixed sale price|
|Fixed sale price of $____ or Buy Now||Members buy your item for a fixed sale price|
The beauty of SNOBSWAP is that you can use any combination of offers, providing many possibilities to best swap or sell your item.
|New||Brand new with tags and in original packaging|
|Like New||Looks new, excellent condition, used/ worn only a few times|
|Gently Loved||Looks gently used, still in good condition|
|Well Worn||Noticeable signs of wear and tear (e.g., faded color, loose button, or slightly frayed edges)|
To avoid disappointments and unflattering reviews, please disclose any repairs your item may need and post pictures of any blemishes. Please refrain from posting items that are stained or beyond repair.
It is FREE to list your items so list away!
How swapping works
|Types of Offers||Description|
|Swap Offers||Receive offers for item(s) in exchange for your swap item (e.g., Swap item(s) for item(s)). Swap items can also be offered alone or in addition to a cash offer (e.g., Shirt + $10)|
|Cash Offer||Receive cash offers for your item. Cash can be offered alone or in addition to a swap offer (e.g., Bag + $25)|
You can choose one or both types of offers above. For instance, if you chose both types of offers, you may receive a swap offer for another item plus Cash.
Once your swap item is listed, SNOBSWAP’s clever Matchmaker will help you find suggested items to swap for your listed item. You can also find items available to swap by searching in the SNOBSWAP’s SHOP
This is where the fun begins! If a listing has an Offer button, that means the seller is either accepting swap-for-item offers, cash offers, or both. You can tell what types of offers the seller is accepting by the symbols in the listing:
|Types of Offers||Description|
|Swap Offers||Seller accepting offers for items in exchange for your swap item. Swap items can be offered alone or in addition to a cash offer (e.g., Jeans + $25)|
|Cash Offer||Seller accepting cash offers. Cash can be offered alone or in addition to a swap item offer (e.g., Bag + $25)|
Flexibility in negotiations is key. If there are two swap items of different values, offering a Swap + Cash helps bridge the difference between the values of the items.
When you find an item you like, click the Offer button and SNOBSWAP will walk you through creating an offer. For example, if you have a Coach wallet to swap and the seller is accepting swap and cash offers for her Gucci purse, you might propose the following offer:
For example, if you have a Coach wallet to swap and the seller is accepting swap and cash offers for her Gucci purse, you might propose the following offer:e.g. Swap Coach wallet + $50 «—» Gucci purse.
Once you send your offer, the owner of the item will have 48 hours to Accept, Decline, or Counter Offer starting from the time the offer was sent. All offers expire after 48 hours.
To propose a Counter Offer, you will go through the same steps as proposing an offer. There are no limits as to how many Counter Offers can be proposed.
If you accept a swap or cash offer, you pay for shipping.
To sell your item, name your price by setting a Fixed Sale Price of $___. You can also accept cash offers. You will need to set up your PayPal account to accept payments for your sold items. Buyers will pay you directly through PayPal. For Buy Now items, payment will be made to you at the time of purchase. For Cash Offers, once an offer is accepted, the buyer will be sent an email invoice to pay via PayPal.
If you listed your own item, you will earn 90% of the sale price! That means only a10% seller’s fee of the sale price or the cash portion of an offer (e.g., swap + cash) will be charged.
Buying items on SNOBSWAP is a piece of cake! To purchase an item, go to the SHOP page click on the Buy Now button or make a Cash Offer ( symbol). During check out you will be directed to PayPal were you can safely complete your purchase. You can use your PayPal account to pay for the item or use a credit card without having to register for a PayPal account. All purchases are processed through PayPal and protected by PayPal’s Buyer Protection Program.
Shipping is simple. For Buy Now items, you can add the shipping costs to your sale price, which means the buyer pays for the shipping. Or you can list shipping costs as Free, which means shipping costs are on you. If you listed your item to accept swaps or cash offers, you pay for shipping your own item.
Avoid long lines at the post office by using SNOBSWAP’s Shipping Wizardess to print out shipping labels at your convenience. (Read more about Shipping.) Pack up your item, affix the shipping label on the package, and drop it off at the appropriate shipping service for delivery. To keep the Shipping Wizardess operating at your service, we charge a nominal convenience fee of 10% of the shipping cost when you print your shipping label.
For your protection, please obtain a tracking number or delivery confirmation for you item. This will provide proof of shipment in case the item gets lost.
Reviews are crucial to know how a particular member has performed as a swapper, seller, or buyer. You can check another member’s ratings and comments by clicking on the member’s username. Positive and negative review scores are aggregated and shown as percentages.
To leave a review, go to My Closet and click on the Reviews link. You can leave reviews about others, as well as read reviews about yourself. Encourage other members you have transacted with to leave reviews about you as they help build your credibility.
All disputes should first be directed to the seller. Requests for refunds can be processed through PayPal’s Buyer Protection Program. Remember, SNOBSWAP is only a marketplace to swap, sell, and shop. As such, we are not responsible for any members’ actions. If you cannot reach an agreeable solution, we will do everything we can to help. Please email firstname.lastname@example.org and describe the complaint. As part of our investigation, we may contact you and the other member.
Most problems can be resolved through open communication. Contact the other member and explain your concern. Give the other member the benefit of the doubt . . . s/he may be traveling or swamped for the moment.
SNOBSWAP has a zero-tolerance policy for fake or counterfeit items, and the SNOBSWAP security team scours the site daily for suspect items. We also have an independent expert authenticator that we consult to help authenticate items. If we discover that a member has listed a counterfeit item, we will not hesitate to remove the listing, terminate the member’s account, and notify the police and other appropriate law enforcement agencies. We rely on our members to help keep SNOBSWAP free of fakes. If you see a suspect item, please click on the Contact Us link, which is located on every listing.
There are so many reasons to join, but we'll list our top ten:
If a listing has an Offer button that means the seller is either accepting swap for item offers, swap credits, cash offers, or all of the above. If a listing has a Buy Now button that means the item is for sale for the listed price.
|Types of Offers||Description|
|Swap Offers||Seller accepting offers for items in exchange for your swap item (e.g. Swap item(s) for items(s)). Swap items can be offered alone or in addition to other offers|
|Credits||Seller accepting cash offers. Cash can be offered alone or in addition to other offers (e.g., Swap item + $25)|
|Cash Offer||Seller accepting cash offers. Cash can be offered alone or in addition to other offers (e.g., Swap item + $25)|
|Fixed sale price of $____
(Buy Now button)
|You can buy the item now for a fixed sale price|
Yes. If you listed an item yourself, a nominal seller's fee of 10% of the sale price or the cash portion of an offer (e.g., swap + cash) will be charged. This means you keep 90% of your earnings. This is by far lower than other consignment sites.
SNOBSWAP members love all things designer! Generally, items purchased from stores like Nordstrom or higher tend to be the best fit on SNOBSWAP and have the best chances of selling. But we also love quality clothing, handbags, shoes, and accessories from up and coming designers, and cute on-trend pieces from popular stores.
Swapping is free! All you have to pay is the cost of shipping your item. Just imagine, you can swap idle goodies in your closet for “new” designer goodies for practically free! (Read more about Swapping).
Purchases are safely processed through PayPal. Check out is easy!
Sorry, SNOBSWAP is currently only available to residents of the United States while we are in our beta phase. But we know there's a global thirst to swap designer clothes and accessories, and we hope to expand to other countries soon.
Go to Manage My Account, where you can edit your profile, contact information, and more.
Based on feedback from our members that Swap Credits were confusing, we’ve decided to put Swap Credits away for now, to focus on offering members Swapping for items, Buy Now and Cash Offers. We may bring back Swap Credits in the future by popular demand. If you have accrued Swap Credits, they are safely tucked away in your Swap Credits account. You can check Manage My Account.
48 hours from the time the offer was sent.
It is good practice that members determine a mutually agreeable date to ship their items. However, if no date is agreed upon, the member with fewest transactions under her fabulous belt usually sends out the item first. The number of transactions for each member is found next to the member’s username. For example, Coco (41) 100% has completed 41 transactions. We encourage shipping items within 3-5 days.
Remember, if you listed your item for swap, swap credits, or swap for cash, you cover the shipping costs for your own item.
If you use the Shipping Wizardess to print a shipping label, we charge a nominal convenience fee of 10% of the shipping cost.
My Closet is designed to help you keep organized. My Closet is organized by the following:
Once you list your item, the:
• Matchmaker will show you all the clothes, accessories, and other items you can receive in swap for your listed item.
• The Matchmaker will help you find that perfect swap match. List as many swap items as you can and make sure
your Wish List is extensive so that
• the Matchmaker can find the maximum number of matches for you, thereby increasing your chances of swapping.
• To help you facilitate swaps, tell your Matchmaker to notify you about new potential matches. You can also be proactive and use
the search features on the Shop Swaps to find items you'd like to swap.
Go to My Closet, then click My Messages.
Go to My Closet, then click My Listings.
Absolutely! Maximize your chances of swapping or selling.
You can go to the member's profile and click on Contact Member.
Sure. Contact the member through SNOBSWAP to arrange a time and location for the exchange. Be street smart and pick a safe location. Safety first!
Out of courtesy, you can choose to swap with the member who was first to give you an offer. But you choose the offer you like best. Once you accept and agree to a swap deal, the other members' offers will be canceled and they will be notified that the item has been Swapped.
The Review score is calculated as a percentage by aggregating all the positive and negative reviews and dividing the total number of reviews. Star ratings next to the member's user name are based on a five-star point system (5 Stars = Super Snob; 1 Star = Naughty Snob).
Yes, contact the member as soon as possible and politely explain the reason for wanting to cancel (e.g., misunderstanding). (Read Resolving Disputes).
SNOBSWAP has a zero-tolerance policy for fake or counterfeit items, and the SNOBSWAP security team scours the site daily for suspect items. We also have an independent expert authenticator that we consult to help authenticate items. If you would like to authenticate a bag, contact Taste For Luxury at email@example.com and tell them SNOBSWAP sent you. Since all purchases are processed safely through PayPal you are also entitled to PayPal’s Buyer Protection Program if you receive an item you believe is fake.
Contact the member and explain why the item you received was not as described. (Read Resolving Disputes).
Contact the member and ask when you can expect delivery of your item. You can also ask the member to: (1) provide shipping tracking information; (2) give you a refund; or (3) offer to send you a replacement item. (Read Resolving Disputes).
If you have additional questions or technical difficulties, please Contact Us.